If you would like any items custom made, please feel free to message me on Instagram and will happily discuss.



Shipping Information

Firstly, how long does everything take to make?

As you might know, everything on my website is made by myself, I am a one person small business! I handle everything from orders to emails, and I don't have any staff. Depending on how much you order, depends how long it will take me. Some things are made to order and need up to 4 days, some things I may already have in stock and can be dispatched immediately. Therefore I please ask that you allow 1-4 working days for orders. If something is urgent, or you have any questions please email me on byjessicalily@gmail.com and I respond within a few hours. Please find the delivery time info below. Please enter your phone number and email correctly otherwise you won't get any shipping updates and the courier will not be able to contact you, which could cause the order to be returned to me, and shipping would need to be paid again potentially.

 

Delivery times:

Within the UAE - Delivery is sent with TeamExpress and it takes 1-3 working days. Fridays and public holidays they do not pickup or deliver. You will receive an email when the items have been picked up by the courier, I don't add a tracking number to the email, but please keep your phone nearby within the next few days because they will only deliver if you pickup and confirm with them.


England - 6-14 working days and is sent via normal post. Please calculate it at checkout.


USA and the rest of the world - 1-2 weeks delivery time, give or take a couple of days.

Please note, with regard to international delivery; times are varying due to COVID19 right now, sometimes it’s super quick and sometimes it’s taking a little but longer, all I can do is estimate. But you will receive an international tracking number to check where it is in the journey! 

Thank you